MOAI Hub | Bloomsbury

📍 Celtic House, 3rd Floor, 33 John’s Mews, London, WC1N 2QL

Our clinic

Our MOAI Hub in Bloomsbury is a neuro-affirmative, trauma-informed clinical space. Located on a quiet street in central London, it draws on biophilic design to create a calm, welcoming environment for assessments and therapy.

Every detail has been carefully considered. From the lighting and colours to the textures and flow throughout the space, each element has been chosen to help people feel safe, comfortable and at ease.

The result is a clinical environment that feels intentionally different from traditional healthcare settings.

Assessment and therapy rooms

Our clinic has four rooms dedicated to assessments and therapy.

  • The Moon Room: A light and airy space for both individual and family appointments.

  • The Family Room: A dedicated space for appointments with younger children. This space includes a separate yet fully visible play room.

  • The Library and The Snug: We have two smaller rooms that are cosy, comfortable and designed for appointments with one or two people.

Before and after appointments

We encourage everyone visiting our hub to make use of our waiting area before an after appointments. It offers multiple seating areas in addition to perches, stools, toys and books for children.

This space is yours to use however you like to find calm before your appointment, and to take some time afterwards before continuing with your day.

Frequently asked questions

Yes. Our clinic is easy to reach by public transport and is within walking distance of four mainline railway stations:

  • King’s Cross Station – 23-minute walk
  • St Pancras Station – 26-minute walk
  • Euston Station – 28-minute walk
  • Farringdon Station – 15-minute walk

The closest Underground stations are all within a 15-minute walk of the clinic:

  • Farringdon
  • Chancery Lane
  • Russell Square

You can find us on the third floor of Celtic House at 33 John’s Mews.

If the main door is open, you’re welcome to come in and make your way to the third floor using either the stairs or the lift.

If the door is locked, simply use the buzzer and someone will let you in.

When you arrive, there’s no need to let anyone know you’re here. Simply take a seat, and your clinician will come out to meet you when it’s time for your appointment.

We’ve also created a visual guide with images of our building, lift, staircase, waiting area and rooms. You can download it here if you’d like to familiarise yourself with the building before your appointment.

Our space includes a toilet stocked with complimentary personal hygiene products. Additional toilets are available on the second floor.

Tea, coffee and water are available on request.

In the waiting area, you and your young person are welcome to enjoy our selection of books, toys, cushions and weighted blankets.

Our clinic is located on the third floor of an older building. Unfortunately, we are currently unable to provide step-free access.

There are three steps at the entrance to the building, leading to a foyer where a lift provides access to the third floor.

If you have any accessibility requirements or would like to discuss how we can support your visit, please get in touch.

It is completely understandable to feel apprehensive before your first appointment. You’ll be visiting a new clinic, meeting your clinician for the first time and perhaps talking about experiences that feel personal or difficult.

You’re welcome to arrive up to 15 minutes early to settle into our clinical space before your appointment. When you meet your clinician, it can help to let them know if you’re feeling nervous. They will take the time to explain what to expect, answer any questions you may have, and help you feel as comfortable as possible. You only need to share what feels right for you.

Many people find that their initial nerves ease once the appointment begins. Taking the first step can feel like the hardest part, and simply attending your appointment is an important step towards getting the support you deserve.

We do not have a dedicated car park. However, on-street parking is available on the roads surrounding our building.

Alternatively, parking spaces within a 10-minute walk may be available to book in advance through JustPark.

If you are going to be more than 10 minutes late for you appointment, please call us at 020 4614 3609 to let us know.

At MOAI Health Ltd, we recognise that clients may sometimes need to make changes to their appointments. If you are unable to keep your appointment, we kindly request that you inform us as soon as possible through our contact telephone number 02080898007 or via email at contact-us@moaihealth.app.

We offer our clients the option to cancel or reschedule their appointments at no additional cost, provided that we receive notice at least 48 hours in advance of the scheduled appointment time.

In the event that less than 48 hours’ notice is given, the following terms and conditions will apply:

Appointments that are cancelled or rescheduled with less than 48 hours’ notice will be charged at 100% of the full fee.

For any inquiries or concerns regarding our appointment cancellation and rescheduling policy, please contact us through our email address provided above.

How to find us

Our clinic is located on the third floor of Celtic House, 33 John’s Mews, London, WC1N 2QL.

We are approximately a 15-minute walk from Farringdon Station and a 25–35-minute walk from Euston, King’s Cross and St Pancras stations. Chancery Lane, Russell Square and Farringdon Underground stations are all within a 10–15-minute walk.

If you’re visiting us for the first time and would like to familiarise yourself with the building before your appointment, we’ve created a helpful walkthrough to guide you from the entrance to our clinic.